Return/Exchange Policy
TO START A RETURN, PLEASE CONTACT US AT info@livefreshbrand.com
- For exchanges/returns, customers are responsible for all shipping costs back to us
- All Products must be unworn, unwashed, and returned in the original packaging within 30 days of receiving you order
- In the rare occasion an item is damaged, Live Fresh will replace this item free of charge
- All sales are final on pre ordered products. If an item is listed as a "pre order" these products are made to order and cannot be refunded. If the product is clothing and there are additional sizes available, a size exchange may be honored.
- All Refunds (for non pre order products) will be applied onto the original payment method used within 7-10 business days
- Items sent back to us without first requesting a return will not be accepted